September 19, 2008
Consumer group criticises energy prepayment meter charges
Consumer group Energywatch has reported that the UK’s most vulnerable gas and electricity customers are likely to face the highest price rises. Those households that use prepayment meters can expect to pay an average of around £320 more than those who pay for their energy via direct debit arrangements or internet deals.
This disparity in pricing affects some of the UK’s poorest people who have opted to pay by meter because they do not have access to a bank account or cannot afford to make monthly bill payments. It has been estimated that over 5.8 million British homes have gas and electricity prepayment meters.
The research also revealed that the average energy customer who uses a prepayment meter pays around £1,337 a year whilst those who pay by direct debit pay £1,178.
It was also found that of all the major power providers British Gas was the worst when it came to addressing the difference in prepayment and online tariffs. The company’s customers have to pay an extra £570 if they opt for prepayment meter use.
However, British Gas said that around 360,000 of its poorest customers could sign up to their ‘Essentials Tariff’ which offers the same rates as their direct debit option.

